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Use Cases

From Fragmented to Strategic: JHHP’s Population Health Management Transformation

February 5th, 2026
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Care Management  |  
Population Health  |  
Resource Allocation

Learn how Johns Hopkins Health Plans (JHHP) partnered with Illustra Health — a SaaS and services solution built on the ACG System — to transform […]

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Transforming Patient Care through Digital Triage and Segmentation (UK)

October 29th, 2024
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Care Coordination  |  
Care Management  |  
Resource Allocation

Learn how Brookside Surgery in the UK significantly improved patient access, care continuity and outcomes by implementing an innovative non-clinician triage model.

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Using Segmentation Methodology to Optimize Patient Outcomes – Provider

March 27th, 2024
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Care Coordination  |  
Care Management  |  
Resource Allocation

Learn how our PNG segmentation tool is helping to reshape the day-to-day operations at Kumar Medical Centre in the UK by optimizing scheduling and enhancing patient outcomes.

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Improving Care for Justice-Involved Individuals – Provider

January 2nd, 2024
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Care Coordination  |  
Care Management  |  
Population Health

Individuals returning to the community after incarceration have disproportionately high rates of mental health and substance abuse issues, chronic physical health conditions, as well as barriers to housing, jobs and other social needs that can affect health. Learn how Patient Sortal used the ACG System to deliver better health care to justice-involved individuals.

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Using PNGs to Understand Urgent Care Demand in the UK – Provider

January 2nd, 2024
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Care Coordination  |  
Resource Allocation

Learn how the Frimley Health and Care Integrated Care Board (Frimley ICB) and Frimley Health Foundation Trust (FHFT) are using the Patient Need Groups (PNGs) segmentation tool to better understand urgent and emergency care demand.

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