Trends in Providing Out-of-Office, Urgent After-Hours, and On-Call Care in British Columbia

Published: April 3, 2019
Category: Bibliography
Authors: Ivy L. Bourgeault PhD, Kimberlyn M. McGrail PhD, Lindsay Hedden PhD, M. Ruth Lavergne PhD, Michael R. Law PhD, Morris L. Barer PhD, Rita McCracken MD PhD
Countries: Canada
Language: English
Types: Care coordination, Population Health
Settings: PCP




Providing care in alternative (non-office) locations and outside office hours are important elements of access and comprehensiveness of primary care. We examined the trends in and determinants of the services provided in a cohort of primary care physicians in British Columbia, Canada.


We used physician-level payments for all primary care physicians practicing in British Columbia from 2006-2007 through 2011-2012. We examined the association between physician demographics and practice characteristics and payment for care in alternative locations and after hours across rural, urban, and metropolitan areas using longitudinal mixed-effects models.


The proportion of physicians who provided care in alternative locations and after hours declined significantly during the period, in rural, urban, and metropolitan practices. Declines ranged from 5% for long-term care facility visits to 22% for after-hours care. Female physicians, and those in the oldest age category, had lower odds of providing care at alternative locations and for urgent after-hours care. Compared with those practicing in metropolitan centers, physicians working in rural areas had significantly higher odds of providing care both in alternative locations and after hours.


Care provided in non-office locations and after office hours declined significantly during the study period. Jurisdictions where providing these services are not mandated, and where similar workforce demographic shifts are occurring, may experience similar accessibility challenges.

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