Waiting to see the specialist: patient and provider characteristics of wait times from primary to specialty care

Published: January 25, 2014
Category: Bibliography > Papers
Authors: Barnsley J, Glazier R, Jaakkimainen L, Lu H, Salkeld E, Tu K
Countries: Canada
Language: null
Types: Care Management
Settings: Hospital, Specialist

BMC Fam Pract 15:16.

Institute for Clinical Evaluative Sciences, Toronto, ON, Canada

BACKGROUND: Wait times are an important measure of access to various health care sectors and from a patient’s perspective include several stages in their care. While mechanisms to improve wait times from specialty care have been developed across Canada, little is known about wait times from primary to specialty care. Our objectives were to calculate the wait times from when a referral is made by a family physician (FP) to when a patient sees a specialist physician and examine patient and provider factors related to these wait times.

METHODS: Our study used the Electronic Medical Record Administrative data Linked Database (EMRALD) which is a linkage of FP electronic medical record (EMR) data to the Ontario, Canada administrative data. The EMR referral date was linked to the administrative physician claims date to calculate the wait times. Patient age, sex, socioeconomic status, comorbidity and FP continuity of care and physician age, sex, practice location, practice size and participation in a primary care delivery model were examined with respect to wait times.

RESULTS: The median waits from medical specialists ranged from 39 to 76 days and for surgical specialists from 33 days to 66 days. With a few exceptions, patient factors were not associated with wait times from primary care to specialty care. Similarly physician factors were not consistently associated with wait times, except for FP practice location and size.

CONCLUSIONS: Actual wait times for a referral from a FP to seeing a specialist physician are longer than those reported by physician surveys. Wait times from primary to specialty care need to be included in the calculation of surgical and diagnostic wait time benchmarks in Canada.

PMID: 24460619

PMCID: PMC3912928

Patient Practice Patterns,Co-morbidity,Canada,Population Markers,Care Management,Adult,Gender,Middle Aged,Multivariate Analysis,Time Factors

Please log in/register to access.

Log in/Register

LinkedIn Facebook Twitter

© The Johns Hopkins University, The Johns Hopkins Hospital, and Johns Hopkins Health System.
All rights reserved. Terms of Use Privacy Statement

Back to top