Designing and using measures of quality based on physician office records.

Published: January 1, 1995
Category: Bibliography > Papers
Authors: Banks N, Fowles J, Garnick DW, Lawthers AG, Palmer RH, Weiner JP
Countries: United States
Language: null
Types: Care Management, Performance Analysis
Settings: Academic, Hospital

J Ambul Care Manage 18:56-72.

Harvard School of Public Health, Harvard University, Boston, MA, USA

This article presents our principles for developing performance measures to assess the quality of ambulatory care. The measures were developed as part of a project for developing and evaluating methods to promote ambulatory care quality (DEMPAQ). We describe our design for the performance measures, present examples of the DEMPAQ review criteria, and show the formats we used to feed back information to physicians. We conclude by presenting the results of our appraisal of the performance measures showing how evaluation can aid in the interpretation of measurement findings.

PMID: 10139347

Performance Assessment,Process Measures,Practice Patterns Comparison,Ambulatory Care/organization & administration,Ambulatory Care Information Systems,Data Collection,Medical Records Systems,Computerized/standards,Medical Records Systems,Medical Records Systems,Computerized/statistics & numerical data,Outcome and Process Assessment (Health Care)/organization & administration,Physicians’ Offices,Software,United States

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